Motorola H17 Support Question
Motorola H17 Support Question
Find answers below for this question about Motorola H17 - Headset - Monaural.Need a Motorola H17 manual? We have 1 online manual for this item!
Question posted by bcolwmc on July 22nd, 2014
Motorola H17 Receiver Cant Hear
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Current Answers
Answer #1: Posted by MotoAgents on August 11th, 2014 1:24 PM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi bcolwmc,
Please try this steps:
Turn the Bluetooth connection off on your phone.
On your Headset, Press and hold the Call button and both Volume Up and Volume Down buttons until you hear “welcome to the Motorola H17” and the indicator light is steadily lit in blue.
After this powercycle your phone (Turn Off/On),turn the Bluetooth connection back on and pair your Headset, This should make it work.
If the issue persists, you can contact us at: 1-800-734-5870
Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST
Regards,
Gaby
Motorola Support
MotoAgents
Related Motorola H17 Manual Pages
User Manual - Page 3
Earhook
Volume Up Button
Ear Speaker
Indicator Light
Volume Down Button
Boom
Charging Port
Call Button
Microphones
your new H17 Headset. Take yourheadset a moment to familiarize yourself with your headset
1
User Manual - Page 5
Let's pair&connect get your headset paired and connected to your headset.
The indicator light becomes steadily lit in blue and you hear "ready to pair".
4 Follow voice prompts to connect your phone
to your
ear (see "turn on" on page 7 and "put headset on page 8 for the passkey, enter 0000. pair & connect
3
Note: When...
User Manual - Page 6
... 1 connected" and see the indicator light rapidly flash in blue and purple.
When your headset successfully pairs with your headset.
2 Turn your headset off first phone and any other Bluetooth
devices previously paired with your ear. When connected, you hear "ready to pair".
4
pair & connect
pair & connect second phone (optional) 1 Turn off by closing...
User Manual - Page 7
... to both phones, simply turn on the first phone while the second phone is connected. When your headset successfully pairs with your headset.
5 Follow voice prompts to connect your phone
to both phones. To connect to your phone, you hear "phone 1 connected" and see the indicator light rapidly flash in blue and purple.
User Manual - Page 8
..., and your ear. 2 On one phone, dial a number and press the
Call/Send key. test your connection
1 Place the headset over your phone's Bluetooth feature is on.
If your phones and headset are successfully connected, you hear ringing on the headset. Your headset and phone will connect automatically.
6
pair & connect Repeat for the second phone.
User Manual - Page 9
The indicator light flashes three times then turns off
Open the headset boom. The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired). turn on turnon&off . turn off
7 turn on & off
Close the headset boom.
User Manual - Page 15
calls
13
Note: Your headset supports both Handsfree and Headset Profiles.
Note: Some call . Accessing call
Press and hold a Volume button until you hear a tone. Tip: When connected to execute a function on the desired phone. Follow the voice prompts to two phones, voice prompts help manage call functions such ...
User Manual - Page 16
indicator statusindicators light (with charger plugged in)
headset indicator red
yellow
green
headset status
charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete
14
status indicators
User Manual - Page 17
indicator light (with charger not plugged in)
headset indicator
off
three blue flashes
steady blue
rapid blue/ purple flashes
quick blue flash
headset status power off powering on/off pairing/connect mode connection successful
incoming/outgoing call on phone 1
status indicators
15
User Manual - Page 20
... tips&tricks voice prompts
With the headset turned on, press and hold both the Volume Up and Volume Down buttons and Call button for 10 seconds until you hear "voice prompts on , press and hold either Volume button and Call button until you hear "welcome to the Motorola H17" and the indicator light is steady...
User Manual - Page 21
... on. If the indicator light is searching for your phone is not steadily lit in blue and you hear "ready to the Motorola H17" and see the indicator light steadily lit in blue when your headset, you hear "welcome to pair". If not, press and hold the Call button and both the other device and...
User Manual - Page 22
...motorola.com/Bluetoothsupport or www.motorola.com/bluetoothconnect.
20
problems? My headset connected before, but now it's not working. Support.
If you hear "welcome to restart the Bluetooth feature and pair your phone and headset.... reset the headset by pressing and holding the Call button and both Volume Up and Volume Down buttons until you need to the Motorola H17" and the ...
User Manual - Page 24
...Hearing damage from any source for Battery-Powered Accessories
• Do not store or use your battery-powered accessory (such as possible.
• Limit the amount of time you use as low a volume as a Bluetooth® headset...°F) or above 60°C (140°F).
• Do not recharge your hearing could be affected. Use & Safety for extended periods of time may temporarily shorten in...
User Manual - Page 25
...your headset or headphones and have your hearing ...hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in English only).
Always obey the laws and regulations on driving.
Smart Practices While Driving
Using a mobile device while driving may cause undesired operation of the device. Also, using a mobile device or accessory may be found at www.motorola...
User Manual - Page 26
...or modifications to radio communications. These limits are designed to all products that have received FCC approval. However, there is no guarantee that may not cause harmful interference, ...and (2) this device by one or more of the FCC Rules. Motorola has not approved any interference received, including interference that interference will not occur in the format FCC-ID:xxxxxx...
User Manual - Page 27
... warranty is connected. • Consult the dealer or an experienced radio/TV technician for help.
Motorola Limited Warranty for the United States and Canada
Warranty
What Does This Warranty Cover? Subject to the exclusions contained below . • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the...
User Manual - Page 28
...the first consumer purchaser of the product unless otherwise provided for below .
Monaural Headsets. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Ear... buds and boom headsets that transmit mono sound through a wired connection. Length of Coverage One (1) year ...
User Manual - Page 32
... of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your expense, to a Motorola Authorized Repair Center. You will receive instructions on how to Obtain Warranty Service or Other Information
USA Phones: 1-800-331-6456 Pagers: 1-800-548-9954
Two-Way Radios and...
User Manual - Page 35
... disposed of your region. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your battery or mobile device in accordance with the national collection and recycling schemes...Disposal of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with national collection and recycling requirements.
User Manual - Page 37
... ship your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-877-MOTOBLU (Motorola Bluetooth Support) 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) MOTOROLA and the Stylized M Logo are the property of their proprietor and used...
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