Question posted by m5rt on March 16th, 2010

I Can Not Get A Live Person On The Phone!!!

I am trying to talk to them about my bill and this dam automative system wont let me!!!

Current Answers

Answer #1: Posted by Anonymous-15469 on April 20th, 2010 9:57 AM
This answer was accepted by the poster of the original question.
Anonymous-15469

Member since:
April 20th, 2010

Points: 4,330
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I got hold of a live person today by calling 1-888-863-8768, then pressing # several times, then 1 to get a live person.  I was trying to get a live person for 12 minutes to no avail, until I came to helpowl's sister site, contacthelp.com, and found the instructions for getting hold of a live person.   Good luck!

Answer #2: Posted by palominogalr on January 27th, 2011 4:52 PM
palominogalr

Member since:
January 27th, 2011

Points: 180
180
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When you call the number keep pressing # (maybe 4 times), when you hear the option to select 1 to continue or something to hang-up, select 1 and they will connect you to an agent.  I know how you feel. They need to do something about that robotic woman. She gave me a headache after hearing her speech 15 times.

Answer #3: Posted by celkerton on November 8th, 2010 11:41 AM
celkerton

Member since:
November 8th, 2010

Points: 130
130
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When you call, say "Continue"

then go to "Manage My Account"

then say something else besides the 3 options they give you. It will then send you to a customer service rep in India.

The person I got on the phone confirmed that this is the way to do it, and she was actually very nice.

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