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Maytag MAH5500BWW Support Question

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Question posted by mattrg on December 10th, 2013

How To Unlock A Locked Rotor On A Maytag Neptune Washer

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Related Maytag MAH5500BWW Manual Pages

Use and Care Guide - Page 1

MAYTAG NEPTUNE® WASHER MAH-1 USE & CARE GUIDE Part No. 2206687 TABLE OF CONTENTS Safety Instructions 1-2 Operating Instructions 2-5 Water Use 5 Features 6-7 Care and Cleaning 8 Storing the Washer 9 Reverse the Door 9 Troubleshooting 10-11 Before You Call 12 Operating Sounds 13 Questions and Answers 14 Warranty 15 Guide de Utilisation et d'entretien 16 ...
Use and Care Guide - Page 2

... this appliance. 6. These items include acetone, denatured alcohol, gasoline, kerosene, some liquid household cleaners, some spot removers, turpentine, waxes and wax removers. 1 Proof of a Maytag® Neptune® washer! IMPORTANT SAFETY INSTRUCTIONS Read before using your purchase of original purchase date is very important to persons when using the appliance. 2. Any material on...
Use and Care Guide - Page 6

...washer door when the door locked light is complete, the door locked light will go out.The door will vary depending on water pressure. 5 Step 7 START YOUR MAYTAG NEPTUNE® WASHER... each load.The Maytag® Neptune® clothes washer uses an...unlocked by pressing the start /pause pad. • When the washer is started after a pause, there will illuminate when the pad is locked...
Use and Care Guide - Page 7

... the detergent compartment for most effective cleaning. Pour the recommended amount of laundry detergent directly into the dispenser, close attention to the soil level of detergent used with soft water or with small or lightly soiled loads. FEATURES DETERGENT Your Maytag Neptune® washer is designed to use either high efficiency (HE) detergents or regular...
Use and Care Guide - Page 9

... and two cups warm water. CLEANING THE INTERIOR Clean the interior of the washer periodically to allow the inside of laundry. 1 2 3 OFTENER BLEACH FILL AX M S M AX FILL 8...washer should happen, set the washer for bleach and softener) as recommended: Control Panel - The frequency with soap and water. Wipe the lower portion of damage from the washer before doing a load of the washer...
Use and Care Guide - Page 11

... Try using cold water. • Reduce detergent amount for that specific load size, soil level and water hardness. • Use high efficiency or...The first two rinses will be set to spin.The door must lock before spin can be achieved. • See Tub is selected, ...CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... For your safety, washer will not tumble or spin unless door is closed. ...
Use and Care Guide - Page 12

... using TTY for the door lock mechanism to stop the machine. • It may take a few moments for deaf, hearing impaired or speech impaired, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada. CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... BEFORE YOU CALL CONT. Won...
Use and Care Guide - Page 13

...washer detects that specific load. Close the door tightly and restart the cycle. Oversudsing has occurred. Restart the cycle. Make sure door is not locking. This is occurring with the washer. U.S. The washer has repeatedly tried to unlock...is tightly closed. Check for deaf, hearing impaired or speech impaired, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or 1-800-688-...
Use and Care Guide - Page 14

... rotated. Water is designed to make a series of wash. The Maytag Neptune® clothes washer uses a true adaptive fill and adds more evenly when an unbalanced load occurs. "Whirring" or "Sloshing" sound ...SOUNDS NORMAL OPERATING SOUNDS OF YOUR MAYTAG® NEPTUNE® CLOTHES WASHER High pitched sound during final minutes of clicking noises to check the door lock and do a quick drain....
Use and Care Guide - Page 15

... whites are washed on my laundry? Q. However, do ? If the load is heavily soiled it is caused by the combination of the wash providing for WASH/RINSE Temperature). What can be very wrinkled at the end of a load can occur with small loads, heavy items or a load in my Maytag® Neptune® washer? Maytag® recommends a hot water...
Service Manual - Page 11

... control has completed its set of the Neptune washer control system.) Figure 1-7 16008373-01 Prior To Series 17 © 1998 Maytag Corporation SECTION 1. The machine control has ... is rotated to the motor control and other equipment in the Neptune horizontal axis washer generally consists of these items: - Door lock wax motor. - GENERAL INFORMATION 1-5 These receive input signals and...
Service Manual - Page 13

...Maytag Corporation SECTION 1. If this input is energized when a cycle is not in progress, the machine control will drop the speed to -Start/Stop Switch. It provides eight pulses per revolution of the spinner (14:1 belt ratio). This generally indicates a locked rotor... control interprets these signals to stop the washer. When the washer is energized. When the water level drains...
Service Manual - Page 14

...to coast from the final speed. 16008373-01 © 1998 Maytag Corporation SECTION 1. GENERAL INFORMATION 1-8 The Door Locked Light Output signal powers a 1/3 watt neon indicator lamp on...unlock the door. The "Door Locked" lights on the machine control between Series 10 and 16. OUTPUT DEFINITIONS DOOR LOCKED LIGHT OUTPUT NOTE: This section applies only to washers from Series...
Service Manual - Page 31

...Board White To Black (From Motor Control) + 13 VDC or The machine control will sense a "locked rotor" condition and the motor will start /off button. If the motor control does not receive an input... motor, the motor will rapidly accelerate for 5 seconds then shut down . 1. Set the washer into the back side of the tachometer harness between the motor and motor control board. Inspect ...
Service Manual - Page 106

MAYTAG New Century Neptune Washer Service Manual Supplement 16008373-05 Attached is supplemental to this with your 16008373 Manual for service manual 16008373. The following information is Supplement five for reference. 16010486 (16008373-05) ©2001 Maytag Appliances Sales Company We suggest you file this manual for detailed service information. Please refer to the ...
Service Manual - Page 117

... progress, the machine control will log appropriate service codes. Washer Controls Overview ©2001 Maytag Appliances Sales Company 2-5 There no longer is restarted and ...unlocking when a pulse is not continuously applied to specific terminals on the MAH5500B only. Power is directed to the solenoid, because this generally indicates a locked rotor or a malfunction in the door lock...
Service Manual - Page 120

... away from the door latching mechanism and the lock/unlock microswitch. 7. The slider will actuate the door lock/ unlock microswitch in the following manner. 1. DOOR LOCK OPERATION 1. When the wash cycle is done in the locked position and the washer will show the door has not locked. 2. Washer Controls Overview ©2001 Maytag Appliances Sales Company 2-8 The consumer can now...
Service Manual - Page 121

... the appropriate cycle step after it is paused with any user activity. Washer Controls Overview ©2001 Maytag Appliances Sales Company 2-9 ADVERTISING MODE This mode will come with several new...step where the power loss occurred. By pressing a combination of the Neptune washers. SPECIAL FEATURES The LCD and LED washers come back up in the cycle and within 3 minutes of the ...
Service Manual - Page 131

... redistribution cycle. HELP CODES LISTING: Help Code 01 Description Plaster Unbalance Load Detected. 02 Reset Seen 03-06 (Not Used) 07 Slow Drain 08 One locked rotor 09 Fill hoses are contrary to be Taken Unbalance load condition existed during a spin. Informative only; (LED washer only) Informative only; Section 3: DIAGNOSTIC/HELP CODE TABLES. Resulted in...
Service Manual - Page 134

... spin 02 The door fails to unlock Door failed to unlock after 11 attempts 03 No fill Continuous fill of 12 minutes. 04 The door fails to lock Door failed to lock after 11 attempts 05 Continuous See section for unbalanced circuit unbalanced loads. (During spin only) 06 Locked rotor Locked rotor is still locked after 10 consecutive retry attempts...

Maytag Knowledge Base Results

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  • Washer not draining, not spinning out water; wet loads - Front-load washer
    ... that in certain cycles, such as a rug or large blanket? Top-load washer Not draining, not spinning out water, wet loads - Select the highest spin speed for details; Neptune® See also: Why HE High Efficiency detergent is the drain clogged? front-load washer Why is HE High Efficiency detergent the only type of detergent can...
  • Vibration - Front-load washer
    ... How do not have not heard compared to the floor beneath the washer and dryer. Not draining, not spinning out water, wet loads - Neptune® How to the Installation Instructions for details.  adjust the feet if the washer teeters. The lock nuts on all four of the feet should be securely placed...
  • How do I clean my Epic® or Neptune® front-load washer?
    ... is closed. Remove the inserts (the siphon from the washer. My front load washer has an odor Not draining, not spinning out water, wet loads - or Neptune® Press and hold Start for a moment, then the door will unlock and re-lock, and the cycle will dispense for 2 seconds. Neptune® cup (177 mL) of liquid chlorine bleach...

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