Get support for Maytag MAH5500BWW - Neptune Series 27'' Front-Load Washer

Maytag MAH5500BWW Support Question

Maytag MAH5500BWW Support Question

Find answers below for this question about Maytag MAH5500BWW - Neptune Series 27'' Front-Load Washer.
Need a Maytag MAH5500BWW manual? We have 2 online manuals for this item!
Question posted by tmcdDavh on February 24th, 2014

Is Their A Recall Maytag Mah5500bww Motor Control

The person who posted this question about this Maytag product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by BusterDoogen on February 24th, 2014 10:53 AM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407
1,100
points
A recall on certain models. On March 21, 2007, The U.S. Consumer Product Safety Commission issued a recall of about 250,000 Maytag-brand washing machines and about 20,000 Samsung-brand washing machines - both brands front loading washers -- due to a potential fire hazard.

To date, Maytag received five reports and Samsung received one report of incidents involving ignition in the circuit board. Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, therefore creating a potential fire hazard to consumers.

All of the machines were made by Samsung Electronics Co. Ltd., of South Korea. The washers were sold at major department and appliance stores throughout the U.S. from April 2005 through August 2006 for between $1,000 and $1,200.

Brand Models and Serial Numbers

The Maytag washers have model numbers beginning with MAH9700 or MAH8700.

Maytag serial numbers ending in the last two letters identified below are subject to the recall:

2005 GA GC GE GG GJ GL GN GP GR GT GV GX 2006 JA JC JE JG JJ JL JN
The Samsung washers have model number WF306BHW or a model number beginning with WF316. Samsung serial numbers with the six-digit number 100001 through 799999 prior to a letter at the end of the serial number are subject to the recall. Consumers are advised to contact the Maytag and Samsung immediately and arrange for repair - do not return the washer to the place of purchase.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit   further info for your question, if a solution was not provided. I appreciate the opportunity to serve you.

Related Maytag MAH5500BWW Manual Pages

Use and Care Guide - Page 11

... that specific load size, soil level and water hardness. • Use high efficiency or low sudsing detergent specially formulated for obstructions. CONT. 10 Eliminate kinked hoses. Wait briefly and it will be a pause or soak period in the cycle. BEFORE YOU CALL CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Leaks Water...
Service Manual - Page 4

... CONTROL BOARD ...2-7 Motor & Motor Control Test ...2-8 Motor Phase Test ...2-8 Motor Windings Check ...2-9 Tachometer Circuit Diagnostics ...2-10 UNBALANCE CONTROL SYSTEM ...2 - 1 1 Tub Displacement Switch ...2 - 1 2 Strut Displacement Switch ...2 - 1 2 Inertial Unbalance Switch ...2 - 1 3 Cabinet Vibration Sensor ...2 - 1 3 Cabinet Vibration Absorber ...2 - 1 3 16008373-01 © 1998 Maytag...
Service Manual - Page 6

...DRIVE BELT ...8 - 1 DRIVE MOTOR ...8 - 1 MACHINE CONTROL ...8-2 MOTOR CONTROL ...8-3 SECTION 9. ELECTRICAL SCHEMATICS 9 - 1 Schematic Prior to Series 17 ...9 - 1 Timer Chart Prior to Series 17 ...9-2 Schematic Series 17 ...9-3 Timer Chart Series 17 ...9-4 Schematic Series 18 ...9-5 Timer Chart Series 18 ...9-6 Schematic Series 19 ...9-7 16008373-01 © 1998 Maytag Corporation CONTENTS iv...
Service Manual - Page 11

...inputs from the timer, option switches and pressure switch then send output signals to the motor control and other equipment in the Neptune horizontal axis washer generally consists of the Neptune washer control system.) Figure 1-7 16008373-01 Prior To Series 17 © 1998 Maytag Corporation SECTION 1. Motor speed and direction, through signals to the next increment, reads a new set of...
Service Manual - Page 13

.../stop the washer. This generally indicates a locked rotor or a malfunction in the pressure switch is energized, it will energize the line relay and begin the sequence timing defined for each fill (See Water Valve Outputs). 16008373-01 © 1998 Maytag Corporation SECTION 1. If the machine control commands a coast down from the motor control. GENERAL INFORMATION...
Service Manual - Page 15

... of whether the user also selected the warm rinse temperature. 16008373-01 © 1998 Maytag Corporation SECTION 1. In the third and fourth (if Extra Rinse is selected) Rinse Tumble increments, the machine control will energize the Timer Motor Output as soon as the Pressure Switch Input is reached, the circuit opens and de...
Service Manual - Page 17

... the door lock switch input is opened as follows: Washers between Series 10 and 16 The machine control will also drop the speed to 0 rpm and force the reverse tumble to restart in the clothing load), it will interrupt the torque output signal, which forces the motor control to 0 rpm, and energize the door lock wax...
Service Manual - Page 18

... the push-to energize the line relay. 5. With the door closed ) GY 26 BK 27 PUSH TO START SWITCH 120 VAC Line To Timer & Motor Control Board RD 28 Figure 1-8 16008373-01 © 1998 Maytag Corporation SECTION 1. STOPPING THE WASHER 1. MACHINE CONTROL BOARD LINE R EL AY NO COM INTERNAL LOGIC SWITCH 120 VAC POWER FROM MACHINE...
Service Manual - Page 25

... COMPONENTS & TESTING 2 - 5 © 1998 Maytag Corporation Machine Control The machine control microprocessor board is Line Relay Connector Comm (Black wire). The following table lists the voltages for any loose connections or open circuits by disconnecting the power supply and performing continuity checks of the motor are monitored through the motor control board. The board receives...
Service Manual - Page 27

... of the rotor (and shaft). ELECTRICAL COMPONENTS & TESTING 2 - 7 © 1998 Maytag Corporation DRIVE MOTOR The drive motor is a 3-wire circuit comprised of a Black, Blue and White wire harness. The rotor, when viewed from the line cord and distributes DC voltage to the drive motor. MOTOR CONTROL BOARD Figure 2-4 Multiple stator coils are positioned around the rotor...
Service Manual - Page 28

... run under light loads when one of the phases of the motor and motor control circuit. Check the 10-amp fuse located on the heat sink for 120 VAC between the machine control and the motor control boards. 4. If the fuse is nonfunctional. ELECTRICAL COMPONENTS & TESTING 2 - 8 © 1998 Maytag Corporation Check for any damage. Unplug the washer power cord...
Service Manual - Page 29

Remove the green ground wire, line & neutral wires and the JP4 connector from the motor control and perform an ohm check of the motor. 3 . Pivot the splash shield with motor harness attached, toward the front of the washer and place in front of the motor control board. Check Phase B by disconnecting the yellow or orange wire at the...
Service Manual - Page 30

... times. ELECTRICAL COMPONENTS & TESTING 2-10 © 1998 Maytag Corporation An optical sensor is mounted to one side of ...motor shaft under the plastic endbell covering of six different "pickets" which are operating correctly. (Check Phase B and C) -Phase B or C is non-functional. (See Step 10) Tachometer Circuit Diagnostics The tachometer system of the motor is mounted to the motor control...
Service Manual - Page 31

... unit will rapidly accelerate for 5 seconds then shut down . Set the washer into the back side of the tachommeter harness. Note: If the machine control board does not receive an input signal from the motor, the motor will stop. Figure 2-11 The motor control monitors the signals and communicates this signal is comprised of the connections...
Service Manual - Page 35

... mode," the shaft of the problem is the RD 30 wire leading from the motor control to prevent flooding in the button of BK 27 to COMM Washer Runs Five Minutes Then Shuts OFF: During the wash cycle, the machine control communicates with timer input circuits. (See the following section on Machine Operation Does Not...
Service Manual - Page 72

... the tub. Replacement of the outer tub assembly. Lower the front weight and guard against hitting the motor control microprocessor board mounted to the bottom of the tub assembly. OUTER TUB & SPINNER ASSEMBLY © 1998 Maytag Corporation 7-7 The aluminum bearing housing retains both inner and outer bearings for the spinner tub support shafts...
Service Manual - Page 76

...encircles the motor pulley and the drive pulley of the motor pulley. Disconnect power to the drive system, such as the drive motor, drive belt, motor control, machine control and ...3 . MOTOR DRIVE SYSTEM © 1998 Maytag Corporation 8-1 The belt should experience no more than 1" deflection when depressed toward the inside (Figure 8-1). 1 . Figure 8-1 DRIVE BELT DRIVE MOTOR The drive...
Service Manual - Page 89

...03) 2 Revised 7/00 ©2000 Maytag Appliances Sales Company lbs. 90 in ....washers and attached to water valve. SPECIFICATIONS CAPACITY ELECTRICAL MOTOR...Motor Input: During Wash Tumble - 170 Watts During Rinse Tumble - 195 Watts Top Spin - 800 Watts (Wattage readings taken with clothes load...Motor controlled by a microprocessor motor control board. Drain hose attached to 1.
Service Manual - Page 95

... Maytag Appliances Sales Company Spin P3 (1) Machine Control & Motor Control P5 (WH11) Power Hot Water Valve P5 (WH11) Cold Water Valve P5 (WH11) Door Lock Wax Motor ...CONTROL BOARD TERMINAL/WIRE P3/2 (PK 37) P3/6 (OR 38) P3/8 (BR 39) P3/2 (PK 37) P3/6 (OR 38) P3/8 (BR 39) P2/1 (PU 21) P7/8 (PK 19) P3/* (BR39) P2/3 YL 20) P1/3 (YL 28 or RD 28) P2/4 (OR 40) P3/7 (YL 36) Line Relay Com (BK 27...
Service Manual - Page 109

... Information ©2001 Maytag Appliances Sales Company 1-1 Total water usage is approximately 25 gallons, varies with inlet washers and attached to a properly grounded and polarized outlet. lbs. 18.5 in . lbs. lbs.) (+ 3 ft. Switched Reluctance Motor controlled by a microprocessor motor control board. GENERAL INFORMATION MAH5500B CONTROL FACIA (LED Screen) MAH7500 CONTROL FACIA (LCD...

Maytag Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Loads are wrinkled - Neptune® front-load washer
    ...Control, with a reduced spin speed, warm wash, and cold rinse to reduce wrinkles. Enter Model Number How do I do not have your Installation Instructions, enter your load size. front-load washer Product Recall Information Leaking water - wet loads.... Front-load washer Loads are  no laundry items sticking out beyond the stainless steel basket. Neptune® ...
  • How do I clean my Epic® or Neptune® front-load washer?
    ...products. Select the Control On button. Allow the cycle to wipe up any detergent to keep it by pressing the Pause/Off button. To maintain washer freshness: Use only HE...easy cleaning. My front load washer has an odor Not draining, not spinning out water, wet loads - front-load washer What happens if I clean my Epic or Neptune front loading washer? or Neptune® Inspect the gray ...
  • Washer is not cleaning laundry - Front-load washer
    .... Use only HE High Efficiency detergent. Product Recall Information The amount of detergent to dirt and oily particles and carrying them a dingy appearance.  Washer is required Not draining, not spinning out water, wet loads - Sort loads before laundering. See also: Why HE High Efficiency detergent is not cleaning laundry - Neptune® Front-load Epic®

Similar Questions

Ask a New Question
Use the box below to post a new question about this Maytag product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Maytag Manuals

Find free Maytag MAH5500BWW - Neptune Series 27'' Front-Load Washer manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Maytag Reviews

View thousands of Maytag user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Maytag customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Maytag customer service rankings, employee comments and much more from our sister site.

Maytag Recalls

Find comprehensive Maytag recall information updated hourly on RecallOwl.com.