Question posted by latifkhamlijy on May 12th, 2012

The Pins Of My Magicjack Device Are Damaged. How Can I Replce It?

my number is 512.805.7196

Current Answers

Answer #1: Posted by Odin on May 12th, 2012 7:25 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
magicJack's 30-day warranty applies only if there's no physical damage.* So if you purchased your device directly from magicJack, magicJack says it won't help you. If you purchased it from a retailer, you must deal with the retailer.

*If you feel you did not cause the damage, you can try phoning them, at 561-594-9925.

You may also reach magicJack by writing: 

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using these instructions.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... electrical equipment, including customer premises equipment necessary to provide Internet service, in your 911 registration section of a power outage. 3) magicJack E911 services will not operate unless you disable, damage or move the magicJack" device to obtain and keep you may obtain a copy of contacting E911 services. You understand and acknowledge that requires some service...
  • Self-Service Support
    ... Back Guarantee: The money back guarantee applies only to magicJack device purchased on your complete satisfaction. All components must be credited within 30 days with the RMA email or RMA Bar Code enclosed Before returning equipment you must obtain a valid RMA number from date of our Money Back Guarantee are responsible for...
  • Self-Service Support
    ...to contact E911 services. You understand and acknowledge that you must inform your "magicJack" device users of traditional telephone service. If you have received and understood this E911...is inaccurate, you disable, damage or move the magicJack" device to complete calls for any charges? Jul 2, 2009 Can my teleconferencing company connect with magicJack to another location. You ...

Similar Questions

Hello    I Bought A Magicjack Device And Want To Use It In Brazil, But
Hello I bought a magicjack device and want to use it in Brazil, but am not able to make local call...
(Posted by junior73824 11 years ago)
I Lost My Magicjack Device
My name Sigit Budisukarta magicjack phone# 415.251.8200 I lost my device how can I get the new one...
(Posted by massigid 12 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.