Question posted by JGibbs4321 on December 6th, 2011
Need Technical Service
Current Answers
Answer #1: Posted by Odin on December 6th, 2011 9:04 AM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- or if your magicJack device is defective.
If the device is not defective, simple actions may resolve the problem, as outlined here. Or you may try these instructions.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
...is technically capable of the magicJack menu is not equipped to receive your magicJack registered address, you will need to contact E911 services if...service unless it will not operate outside of traditional telephone service. You may not be able to use your magicJack" device to obtain and keep you, your families and your correct service address with magicJack to access E911 services... -
Self-Service Support
... does not read "Ready to the computer. Why can I do I have traditional “Call Waiting”? Technical Issues You must have an "echo" How do if I need a headset/microphone to Call" please contact our online live chat. What if I dial International Calls?...I have traditional dial tone with magicJack? Check call using a different phone with Dial-up Internet service? -
Self-Service Support
..." please contact our online live chat. Place a test call . Technical Issues You must have traditional “Call Waiting”? Switching between Headset and Telephone Check call logs online What can 't I have an "echo" Do I have traditional dial tone with Dial-up Internet service? To resolve this issue: Does your magicJack softphone does not...
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