Question posted by CDickow on November 1st, 2010

Makeing Calls

how do you get the call to go through

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 29th, 2011 2:27 PM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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Does your magicJack softphone read "Ready to Call"?

If YES:

  1. On your magicJack softphone:
  2. Click "Menu"
  3. Select "Volume/Headset Control"
  4. Choose and "Check Off" Your Device:

"Telephone" OR "Headset/Other"

If that does not work:

  1. Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
  2. Place a test call using the magicJack softphone.
  3. If the call goes through, please try using a different phone with your magicJack.

If your magicJack softphone does not read "Ready to Call" please contact our online live chat.

http://www.magicjack.com/techchat/

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