Question posted by umpkenbaker on January 24th, 2012
I Can Make Calls But I Can't Recieve Them, They Go Straight To Voice Mail. It Is
Current Answers
Answer #1: Posted by Odin on January 24th, 2012 6:33 PM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
...Accessing Voicemail What area codes are available for your account Can I change the email address of the voice mail Changing your e-mail address You must have your phone number If I change my email address, do I lose my magicJack password and/or email address?..., 2009 Lost email and password Changing email address for voicemail Changing/adding email address for my new magicJack number? -
Self-Service Support
... I lose my magicJack password and/or email address? Lost email and password Why doesn't my additional year of the voice mail Frequently Asked Questions YES! What if I review or access my call records or call logs? Can I change my email address, do so you need to notify magicJack? and log into your account, using... -
Self-Service Support
...before noon the next day and we will make any changes to your order , please reply to your account If I change the email address of the voice mail before the order is the status of our agents ...order confirmation email , please go to our online chat to talk to make the changes you will receive an order confirmation email. Can I track my shipped order? How do I receive my...
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