Question posted by surunani on November 18th, 2012
Majic Jack Doesn't Work.
Current Answers
Answer #1: Posted by Odin on November 19th, 2012 10:13 AM
- if you're not logged on to your Windows user account,
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
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Self-Service Support
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Self-Service Support
... USB Hub to plug the magicJack into to provide enough power to feed all the phones connected to the wall jacks throughout your apartment or house. HELPFUL HINT: We recommend that you may have...not designed to work with a cell phone? Also, the USB port on my call log as an unanswered call, but my phone doesn't ring. NOTE: magicJack does not take to give up your computer...
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