Question posted by emiliaroca on December 29th, 2011

Why Some Local Numbers Can Make Calls But I Can Receive From That Same Number?

I got the Magic Jack Plus installed. I have been making calls and receiving calls. My question is they are some local numbers in my area that I want to call and either it gives me a busy signal or asks me to check the number, using another phone without the magic jack the call is made without a problem

Current Answers

Answer #1: Posted by Odin on December 30th, 2011 7:33 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
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Your magicJack may not work properly, or at all
  • if you're not logged on to your Windows user account,
  • if it's not running,
  • if it's not secured in the USB port,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  •  if without a powered USB hub several phones are used to generate power from a USB port,  
  • or if your magicJack device is defective.

If the device is not defective, simple actions may resolve the problem, as outlined here. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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