Question posted by rdgoldenpond on November 1st, 2014
When Someone Calls Me They Hear Sounds Let Someone Dialing
When someone calls my house they complain that it sounds like someone is dialing a phone number. -I cannot hear this noise on my side, only the caller hears this dialing sound -- What is the cause ? - Can you fic it for me
Current Answers
Answer #1: Posted by Odin on November 1st, 2014 10:23 AM
I don't know the cause, and I certainly can't fix it for you. (Note that we're an independent help site *not* connected with magicJack.) My personal opinion is that this should not be an impediment to your using magicJack, if it's otherwise satisfactory. Nevertheless...
Your magicJack may not work properly, or at all [partial list]:
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet at a sufficiently high speed,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.
If however the device is defective, you may be able to return it. If you bought it from magicJack, the instructions are at http://my.magicjack.com/returns.html.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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