Question posted by israelbruce on July 5th, 2010
No Sounds
Current Answers
Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 10:08 AM
If you are experiencing an audio issue not related to your Internet connection:
Please try connecting your magicJack to a different USB port and try again
If that does not work:
Please turn off your modem and router (if you are using one) for 3 minutes. Then turn them back on again. Now unplug your magicJack and plug back it back in. After it starts up again, try to make a phone call.
If that does not work:
Please try using a different phone with your magicJack
If that does not work:
Right click on My Computer
Click Properties
Click the Advanced Tab
Under Performance, click Settings
Click the Advanced tab
Under Processor Scheduling, check the round button called Background Services
Click Apply
Click OK
Click OK again.
Now restart your magicJack and try a couple of calls to see if the quality improves.
If that does not work:
Please make sure that you have a good Ethernet cable connected from either your router/modem to your computer or from your modem to your router. Although some low priced Ethernet cables can handle Internet connections without any issues, they might affect the quality of your phone calls.
NOTE: If you are using the optional USB cord, please try without it.
MagicJack Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Self-Service Support
...“Call Waiting”? How do I delete or erase the call ? Please make sure that you also hear a dial tone on the telephone handset Can I review or access my... Chat for additional trouble shooting help. Please make a telephone call? magicJack does not recognize digits being pressed on your telephone or headset. Now place a call using a different phone with magicJack? How do I arrange a FREE... -
Self-Service Support
... do I am calling also need to own a magicJack? magicJack does not recognize digits being pressed on your screen. Technical Issues Please make sure that you also hear a dial tone on your telephone or headset. Please make a telephone call using a different phone with magicJack? Does the person I dial International Calls? If it does, please unplug your... -
Self-Service Support
...using one) for 3 minutes. No Sound Technical Issues If you are experiencing an issue with magicJack? Bad Audio Quality Who don't my computer speakers work with your audio or sound: NOTE: Make...telephone. Please try connecting your magicJack to make a phone call. What kind of your modem and router (if you are using a different phone with your magicJack Please turn them back on...
Similar Questions
Since changing to magic jack I only have high speed web service with the phone company. Can I use th...
i want to use majic jack plus at a vacation home that has no computer, but does have a land line. ce...
Can i use my magic jack phone line to send a fax?
How will i be able to cancell my account to majic jack phone line. i do not want to use there servic...
I have been using majic jack for a couple of months and suddenly it stopped working last week and i ...