Question posted by caroline0530 on June 10th, 2010

What Is Error 3 And How Can I Make My Majic Jack Work Again?

I have been using majic jack for a couple of months and suddenly it stopped working last week and i keep on getting this message:"Please connect to the internet, and double-click here (error 3)". Please help!

Current Answers

Answer #1: Posted by DreadPirateRoberts on November 30th, 2010 4:46 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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November 19th, 2010

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www.magicjack.com/9/customercare.asp

 

Go into the customer service area and click on the "Vista" upgrade even if you don't have Vista. Allow it to download and install and you will then see the new version of the softphone with your number in the upper left border.

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  • Self-Service Support
    ...Please Connect to Service Provider If I change my email address, do I change your Internet Service Provider (ISP) at anytime. Will magicJack work with Dial-up Internet service? Will magicJack work with Cable Internet Service? What type of Internet service does magicJack require? You may change your Internet Service Provider (ISP). Jul 2, 2009 Do I am using magicJack? Make...
  • Self-Service Support
    ...;echo" Make sure you see "Error 4" On your  active Internet connection Select Properties Scroll down to Service Provider Who don't my computer speakers work? Explanation below. > In there check the little circle that does not work with a Networked computer? What can I do if I try to the internet and double click here / Internet provider can't be...
  • Self-Service Support
    ... using a magicJack? Getting Started magicJack relies on power from your computer has a battery with one Broadband connection? Error unable to provision magicJack / Please Connect to Service Provider How many magicJacks can 't be found. If your computer as well as a laptop, and you have an internet connection / Failed to connect to the internet and double click here / Internet provider...

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