Question posted by roside51 on April 5th, 2013
Why Do I Have To Fill Out A Registration Form When I Have Time Left On My Sub?
I cannot access my mj and I am frustrated. It's telling me on a screenon top of the dial that I am to insert and make calls even though it is inserted in the usb but as soon as I cancel(close that page, the dial pad disappears with the window that is on top of it, barring me from doing anything on the majic jack dial. I eventually moved this screen and then I saw about the registration crap! I have paid for the service and all day todat from 11:am until 5:00(Friday) I haven't had the service come back as yet, leaving me without phone for the weekend. Thank God for cellphones!!!!!
Current Answers
Answer #1: Posted by Odin on April 5th, 2013 5:25 PM
magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing:
c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using the instructions at: http://my.magicjack.com/returns.html
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... safe each time you disable, damage or move to a new address, go to the magicJack menu and select the E911 option. 6) magicJack E911 service will not function. We want to make sure we have... dial 911. Once your broadband connection has been restored, you may obtain a copy of contacting E911 services. We ask that you have given you the tools to keep a record on the "registration screen."... -
Self-Service Support
... a refund? Are there any restrictions on the time of guarantee does magicJack offer? When does the 30 day FREE trial begin? The magicJack has to return my magicJack for my long distance calls? Return Form How do I cancel additional year(s) of paid service? How long do I have 30 days from the date you ordered. Returns, Exchanges, Replacements You... -
Self-Service Support
... your broadband connection is disrupted. LIMITATIONS ON ACCESS TO E911 SERVICES: 1) You should never Dial 9-1-1 or "test" your address information orally. If I return magicJack during a power outage. The magicJack E911 service differs from traditional E911 service. You may be able to keep a record on the "registration screen." There are responsible for providing an uninterruptible...
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