Question posted by JennItalia on February 22nd, 2011
I Can Receive Calls With My Phone Using Magic Jack But I Can't Make Calls.
And when I dial the number it doesn't regester with the magic jack. When I answer calls I have to answer on both the phone and the magic jack simultaniously.
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 14th, 2011 5:37 AM
Does your magicJack softphone read "Ready to Call"?
If YES:
- On your magicJack softphone:
- Click "Menu"
- Select "Volume/Headset Control"
- Choose and "Check Off" Your Device:
"Telephone" OR "Headset/Other"
If that does not work:
- Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
- Place a test call using the magicJack softphone.
- If the call goes through, please try using a different phone with your magicJack.
If your magicJack softphone does not read "Ready to Call" please contact our online live chat.
MagicJack Knowledge Base Results
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Self-Service Support
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Self-Service Support
... to be used on my computer? Can I use several phones with a Networked computer? Can I still use magicJack on a computer. Why won't magicJack start on the same computer? Frequently Asked Questions YES. Will magicJack work on the same computer? Can I use several magicJacks on my computer? Does my computer have to make and receive calls? If I am using magicJack on... -
Self-Service Support
...'t ring. Also, the USB port on my magicJack? you use several phones with this type of your magicJack. older phones require more power to install magicJack and start making calls? Do I make International calls from where the phone company line was not designed to try magicJack? Can I receive calls on your computer or the AC powered USB Hub may...
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