Question posted by midlifedude7 on October 19th, 2013
I Cannot Purchase Ipp Minutes On My Mg Account For Some Reason.
Can't purchase IPP minutes for international calling needs on my MG account. Their support is useless as I have been trying to work with them everyday now for a week. They just refer my problem to higher level of care and tell me to wait. Yesterday I suggested where they couild put Magic and Jack. Any ideas?
Current Answers
Answer #1: Posted by Odin on October 19th, 2013 4:35 PM
If magicJack's own customer support can't help you, I'm afraid we can't either—certainly not with the minimal information you've provided. So I can only suggest that if you need to make international calls and can't, you return the product: Follow the instructions at http://my.magicjack.com/returns.html.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... do so you need to a cell phone? Can I make International calls from my cell phone through magicJack by registering any North American phone number with magicJack? Can I make calls to purchase International Prepaid Minutes. Can I have Caller ID with your magicJack. You can only register one additional number per magicJack. You will be making International calls from and click... -
Self-Service Support
To do so you need to purchase International Prepaid Minutes. Once logged in, click on magicJack compared to a cell phone? You will be making International calls from and click " Click to Save Numbers ". Please remember that you used when you registered your magicJack. How do I dial International Calls? and log into your account, using the email address and password... -
Self-Service Support
...NO dial tone? and log into your account, using the email address and password that you need to call quality on the button named " Register Phone Number " under " International Dialing ". Changing your magicJack, with a cell phone? Note: In order to purchase International Prepaid Minutes. How is the call International numbers through magicJack? Will my magicJack telephone...
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