Question posted by Anonymous-126037 on December 4th, 2013
My Phone Has Stopped Working It Gives The Message To Check My Connections
I C
Current Answers
Answer #1: Posted by Odin on December 4th, 2013 11:07 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
You can check your connection with the aid of your Internet Service Provider.
If that's not the issue, your magicJack may not work properly, or at all [partial list]:
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet at a sufficiently high speed,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.
If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Self-Service Support
... that the ringer volume is in the proper position If that does not work : Try a different telephone NOTE: Make sure your satisfaction. How do I have to be on to ensure your phone cord (connecting the base unit with magicJack? Jul 2, 2009 Check call logs online Can I arrange a FREE conference call? What number or name... -
Self-Service Support
..."Ready to place a telephone call. Do I dial International Calls? If your magicJack connected to the computer. Why can I do I need a headset/microphone to Call"? ... using a different phone with your magicJack softphone: Click "Menu" Select "Volume/Headset Control" Choose and "Check Off" Your Device: "Telephone" OR "Headset/Other" If that does not work with magicJack? Does... -
Self-Service Support
... to feed all the phones connected to give up your wiring so that magicJack can feed and ring your phones plugged into the wall phone outlets please do the following: Locate the telecommunications or phone box where your landline comes into the back of your apartment or house. Will magicJack work you may have...
Similar Questions
My Magic Jack Phone Has Stopped Working, What Should I Do, My Internet Is Workin
suddenly a couple hours ago my magic jack phone has stopped working, the internet connections are fi...
suddenly a couple hours ago my magic jack phone has stopped working, the internet connections are fi...
(Posted by inna211 11 years ago)
Cnnot Use My Phone Number,it Give Message-1
(Posted by bluo444 11 years ago)
Can Dial Out, But Phone Stopped Working As Far As Dialing Into My House,
(Posted by dtruhlar 11 years ago)
My Phone Stop Working
my magic jack stop working what do i do i have did everything i know but it will notwork my no. is 5...
my magic jack stop working what do i do i have did everything i know but it will notwork my no. is 5...
(Posted by king22827 11 years ago)
My Magic Jack Phone Suddenly Stop Working. Could You Check My Account To See If
my account still current? my phone # is 619-534-6057.
my account still current? my phone # is 619-534-6057.
(Posted by jcontreras1 13 years ago)