Question posted by chagostgo on March 13th, 2012

My Payment Has'nt Beem Approved Due To Avs. Tried Another Card And Same Results.

Can not get payment approved even though I've used my debit card with more than sufficient funds available.  In both methods (also American Express Card) it pops up an AVS failure.  My address has been the same for over twenty years and I've provided it such as it appears on my bank account correspondence and statements.  Never have had problems with any of them.  Pleading for your assistance.  

Current Answers

Answer #1: Posted by adjamel2003 on December 16th, 2012 8:24 AM
adjamel2003

Member since:
December 16th, 2012

Points: 0
100
points
I Just call the Visa Call Center, and they say tha Majick Jack as a merchand have a problem to connect with them, so they can not confirm the transaction, just repeat the transaction later.

 

Answer #2: Posted by bleekha on January 9th, 2013 2:53 AM
bleekha

Member since:
January 9th, 2013

Points: 0
100
points
I had been having this issue since Dec, 2012 i.e. by trying to buy additional minutes as well as renewing my subscription (well in advance). 

So yesterday, as a final option, i changed my "mailing address" to a fictional US address. I then deleted my credit card and re-added the same with the same fictional address.

Next step, i tried to renew my account and add minutes (2 separate tranactions) and guess what I SUCCEEDED.

The AVS is a bloody joke. 

Answer #3: Posted by Odin on March 13th, 2012 9:19 AM
Odin

Member since:
April 10th, 2010

Points: 41,236,640
10
points
AVS means Adult Verification Service. This seems like an issue between you and your card provider. Your only other option would seem to be to use another credit or debit card. Sorry.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... to change your credit card information. Changing/adding email address for voicemail Return Form About the 30-Day Trial Offer How do I change my credit card information I used on my order? How do I track my shipped order? Billing Please click here  to change your credit card information. Why does my credit card appear to you upon...
  • Self-Service Support
    ..., check or electronic funds transfers. Frequently Asked Questions magicJack is a virtual debit card and will I modify my order? After you download the plug-in "PayPal Plug-In" This easy-to accept the following forms of my order? Do you accept? It is the status of payment: VISA MasterCard American Express Discover Electronic Check Processing...
  • Self-Service Support
    ... PayPal account immediately upon use  MasterCard account number through the Internet. Jul 27, 2010 Do you can make a Masterard purchase in "PayPal Plug-In" This easy-to-install and use program provides a secure one of these issuers, you may consider purchasing a prepaid card to accept the following forms of payment: VISA MasterCard American Express...

Similar Questions

Trying To Purchase With A Td Visa Debit Card And It Will Not Allow Me.
from Canada . my card is a TD acces VISA debit card that allows me to order online. what can i do? T...
(Posted by wolfescreekgirl 10 years ago)
Log_id Auth Failed: Avs Failure (oracle_magicjack:live)
can you tell me what this means
(Posted by gailpettier 10 years ago)
All Avs Failure On My Attempts In Renewing Magicjack But All Were Charged On My
i have several attempts in renewing my magicjack subscription but all were AVS failure. I called my ...
(Posted by mhaicp 11 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.