This Number Magic Jack says I Need To Buy Minutes Why?

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Answer #1: Posted by Odin on April 15th, 2013 9:49 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,670

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Calls outside the U.S. and Canada require prepayment. At my.magicjack.com go to "My Subscriptions," then to INTERNATIONAL DIALING, and click "Add Credit." Current rates are listed here.
Otherwise,magicJack promisesfree calls, without limitation, and you're entitled to that benefit.

Your first step might be to reset the device, as explained here. If that doesn't work:

If it's within 30 days, you can return the product using these instructions, but you'll have to bear the cost of return shipping. If magicJack is not fulfilling the terms of its promise, I urge you to complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. You may also want to dispute your payment with your credit/debit card provider.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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