Question posted by brownsugar4605 on June 2nd, 2012
I Need Help Renewing My Subscription
I am putting in all the relevant details - credit card no information, and getting an error message
Current Answers
Answer #1: Posted by Odin on June 2nd, 2012 9:50 AM
It's difficult to answer on the basis of an unpecified error message. If you need to resubmit, please be sure to quote the text of the error message.
My first step would be to phone the card provider to see if there's a problem.
Although its customer support is feeble at best, you can attempt contact with magicJack. You may reach magicJack by writing:
Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can also try phoning them, at 281-404-1551 or 561-594-2140.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... I use my answering machine with magicJack? Changing/adding email address for your phone number Can I deactivate or remove voicemail from my account? Can I change my credit card information I used on for voicemail Accessing Voicemail Changing your account Does my computer need to work? The time stamp on voicemail cannot be on my order? -
Self-Service Support
... to return the magicJack within 30 days from your purchase, you need more details or have a specific question regarding the temporary "hold" on my order? How do I used on your credit card account. What type of service; How do I change my credit card information I cancel additional year(s) of 2 (two) magicJacks and/or the standard shipping and... -
Self-Service Support
... not "charge" or bill you accept? How do I change my credit card information I return the product? Return Form What forms of payment do not process any charges until the 30 Day Trial Period has expired. This "hold" also ensure that you need more details or have a specific question regarding the temporary "hold " on my...
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