Question posted by mcody57 on November 6th, 2012
Message Says System Error. Have Dial Tone. Internet Connected. Whats The Proble
Current Answers
Answer #1: Posted by Odin on November 6th, 2012 11:37 AM
- if you're not logged on to your Windows user account,
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
Will magicJack work with Dial-up Internet service? Will magicJack work with Cable Internet Service? Can I have to inform my Internet Service Provider (ISP) that I am using magicJack? What type of Internet service does magicJack require? Make sure you have an internet connection / Failed to connect to Service Provider If I change my email address, do NOT have to the... -
Self-Service Support
...an internet connection / Failed to connect to Service Provider Will magicJack work with Dial-up Internet service...internet and double click here / Internet provider can't be running on your system and try again. Please disable any antivirus that the firewall on your desktop. Service Not Available If your magicJack service is disabled. Error unable to provision magicJack / Please Connect... -
Self-Service Support
...Other" If that does not work with Dial-up Internet service? Jul 2, 2009 Do I have an "echo" Does magicJack have a dial tone to the computer. To resolve this issue...Check call logs online Switching between Headset and Telephone What can 't I have traditional dial tone with your magicJack connected to place a telephone call. Place a test call using a different phone with ...
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