Question posted by MIRKUE2850 on March 23rd, 2013
Can´t Make Outgoing Phone Calls
Current Answers
Answer #1: Posted by Odin on March 23rd, 2013 9:43 AM
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
Then turn off your modem and router (if you are using a different phone with your magicJack to make a phone call. Bad Audio Quality Technical Issues A quality high-speed Internet connection will ensure a clear voice quality. Now unplug your Internet connection: Please try using one) for 3 ...
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