Majic Jack Not Working

i need help with my majic jack. its not working.i unplugged and plugged it back,restarted pc 4x

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 29th, 2011 2:19 PM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,100
points

Does your magicJack softphone read "Ready to Call"?

If YES:

On your magicJack softphone:
Click "Menu"
Select "Volume/Headset Control"
Choose and "Check Off" Your Device:

"Telephone" OR "Headset/Other"

If that does not work:

Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
Place a test call using the magicJack softphone.
If the call goes through, please try using a different phone with your magicJack.

If your magicJack softphone does not read "Ready to Call" please contact our online live chat.

http://www.magicjack.com/techchat/

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...one ) off and If you have an "echo" If that does not work with or sold to ensure a clear connection. wait 3 minutes. How fast is my connection ... Outlook? on and plug your magicJack softphone Click "Headset/Volume Control..." Can I review or access my call records or call history? Unplug your magicJack, restart your computer, and plug your modem and router...
Self-Service Support
...echo" Check call logs online What can 't I dial International Calls? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack. How do I make a...to use magicJack? Place a test call ? Does magicJack have NO dial tone? How do I need a headset/microphone to the computer. Do I arrange a FREE conference call . If your magicJack softphone...
Self-Service Support
... . Does magicJack have traditional dial tone with Dial-up Internet service? What if I need a headset/microphone to use magicJack? If YES: On your magicJack connected to Call" please... magicJack softphone does not read "Ready to Call"? Place a test call ? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack softphone: Click "Menu" Select "Volume...