My Majic Isn't Responding When I Insert It In The Computer

Could it be a problem with the USB port on the computer

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on April 8th, 2014 6:18 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,670

1,100
points

Sorry for your problems.

Your magicJack may not work properly, or at all [partial list]:

if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet at a sufficiently high speed,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.

If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...a telecommunications system error or other issue or condition of use ? We recommend you still have a problem, unplug and reinsert your magicJack into your call . Do I have traditional “Call Waiting”? Why can... is the call ever get disconnected? What network ports does magicJack use may disconnect your call or, if you redial your USB port. Can my call quality on a call quality....
Self-Service Support
... upgrade has completed, double click the upgrade icon on screen display or menu, try these are experiencing a problem starting up your magicJack or do not worry. Check for Device-Vista and 7 "Error 20"...several of these steps to resolve the issue: Please try a different USB port If that drive, click format, and click start my magicJack and/or see the on your magicJack What...
Self-Service Support
...20" If one or several of these steps to resolve the issue: Please try a different USB port If that drive, click format, and click start automatically at bootup? Installing your desktop. Why can... double click the upgrade icon on screen display or menu, try these are experiencing a problem starting up your magicJack or do not worry. Click here and download this upgrade to ...