Question posted by nhc4662 on June 28th, 2012
Magicjack Stopped Working
What is wrong with my magicjack, it stopped woriking, and I still have 2years left on the agreement?
Current Answers
Answer #1: Posted by Odin on June 28th, 2012 4:56 PM
Your magicJack may not work properly, or at all
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions.
As it's past the warranty period, you have very little recourse. You can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... Add-In: On the magicJack softphone, click "Menu," then "Download Outlook Add-In..." Adding prepaid international minutes? What operating systems does magicJack support? Does magicJack work with Wireless Broadband? Compatibility YES. magicJack has a complimentary Microsoft Outlook Add-In. Will magicJack work with Microsoft Outlook? Does magicJack work with PBXs such as... -
Self-Service Support
... charges? You understand and acknowledge that you will need to provide the 911 operator with magicJack to complete calls for E911 services to work. Once your broadband connection has been restored, you may be able to use your magicJack" device to contact E911 services if your power is disrupted. We want to make... -
Self-Service Support
... Make sure that the ringer volume is not longer than six feet. Does magicJack receive incoming calls as an unanswered call, but my phone doesn't ring. How...magicJack) is in the proper position If that does not work : Try a different telephone NOTE: Make sure your satisfaction. I receive calls on my magicJack? Do I arrange a FREE conference call? Technical Issues magicJack works...
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