My Magicjack Dors Not Work Have Chatted W/mj Tech Support For More Than 30 Plu

when i get to tech support mj with my mj does not work i cannot get the answer as to the log in e-mail states my devise is not on e-mail address submitted and thru 30 + hours no luck getting to sign in and using mj as it quit on or abouty oct 7 2011 it is paid up till 2117 If you can get me connected mj # 912-376-5548 my order #9378067-463 P/w hfmoss234 Can u help me?

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Answer #1: Posted by Odin on November 2nd, 2011 9:47 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

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Your device may not work

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
or if your magicJack device is defective.

If the device is not defective, simple actions will resolve the problem, as outlined here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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