Question posted by cottynewman on September 7th, 2011
Magic Jack Will Not Work On My New Mifi Internet Connection
majic jack will not work on my new MiFi internet connection
Current Answers
Answer #1: Posted by Odin on September 7th, 2011 9:23 AM
magicJack will not accept returns beyond 30 days. If as you suggest the problem is with your Internet connection, your recourse is with your Internet Service Provider. If you wish to cancel service within 30 days of your purchase from magicjack.com (which is the date on which you ordered the magicJack), magicJack will refund your money if you meet the terms below.
(If you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.)
Terms of magicJack guarantee:
- You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed
- Before returning equipment you must obtain a valid RMA number from our Customer Care department by visiting: http://my.magicjack.com/returns.html
- All returned equipment must be in the original packaging with the UPC or bar code intact.
- All components must be included.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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