My Magic Jack Service Is Off Line. Error Broken Storage????

MJ tries to install an upgrade, and does not finish claiming ERROR BROKEN STORAGE What does that mean and how can i get my phone back on?

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Answer #1: Posted by DreadPirateRoberts on March 12th, 2011 2:00 PM

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DreadPirateRoberts

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If you see "Error: Broken Storage"

Unplug your magicJack
Hold down the "Shift" key and plug your magicJack back in, with the "Shift" key depressed (this will prevent magicJack from autorunning)
Click "Start"
Go to "My Computer"
Locate the drive named "Vista Only", "Phone", or "Removable Disk" (make sure it is the magicJack drive)
Right click that drive
Click "Format"
Click "Start"
Unplug your magicJack
Wait 30 seconds
Plug your magicJack back into your USB Port

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