My Magic Jack Have Not Expired But When I Try To Login It Is Asking Me To Renew.

I was trying to login through the application on my computer and it sent me a window that is giving me 3 option to renew, but my magic jack have not expired already!

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Answer #1: Posted by Odin on December 23rd, 2012 8:22 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,630

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If you're able to use the product, nothing can be done about magicJack's nags: just ignore them.

On the other hand, if magicJack will not accept your login, that's unacceptable. magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing:

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using the instructions at:
http://my.magicjack.com/returns.html

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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