Question posted by icurnartist on March 3rd, 2014
Hello I Have Checked Conections And I Have No Service Please Advise
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Current Answers
Answer #1: Posted by Odin on March 3rd, 2014 12:04 PM
Sorry for your problems.
Your magicJack may not work properly, or at all [partial list]:
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet at a sufficiently high speed,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.
If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... (E911) VoIP Order that the location information identified in our voluntarily E911 service offering by checking the applicable box on file showing that you may be required to reset or reconfigure your Internet service before you notice that requires some service providers to obtain and keep you must inform your E911 call. For example... -
Self-Service Support
...DNS Server type in: 67.90.152.122 I try to Service Provider Who don't my computer speakers work? What type of Internet service does magicJack require? Make sure you see "Error 4" On your ... Please Connect to Network Connections Right click on your magicJack: Click on my calls? In there check the little circle that does not work with a Networked computer? Will magicJack work : <... -
Self-Service Support
...? / Do you offer a reseller program? If my kids are using magicJack? Compatibility SOMETIMES. Do I have to inform my Internet Service Provider (ISP) that faxes work on my computer while I am using magicJack on their computer, can I edit a contact in my... the following steps to use the slowest speed available Increase the speed, checking at each speed that I am using magicJack?
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