Question posted by labellydancer on November 21st, 2011

I Got The Problem Fixed With The Phone Number. Now, My Mj Will Not Start!

My MJ will not start. I have internet connection but I am waiting and waiting and the contacts are not showing all I got is a circle going around and around and the contact list will not show.

Current Answers

Answer #1: Posted by Odin on November 21st, 2011 5:10 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,660
1,100
points
Your device may not work properly, or at all
  • if you're not logged on to your Windows user account,
  • if it's not running,
  • if it's not secured in the USB port,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  • or if your magicJack device is defective.

If the device is not defective, simple actions will resolve the problem, as outlined here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ..., with your account, using the email address and password that you can start making International calls from my cell phone through magicJack? How do I have the option to my cell phone? You will be making International calls from the phone number you will receive an email with with an access code and can only...
  • Self-Service Support
    ...tone? Enter the phone number you registered your magicJack. Will my magicJack telephone number be listed in directory assistance? OR Click here   You will be listed in the telephone ...start making International calls from and click " Click to a cell phone? Note: In order to make International calls from the phone number you can use magicJack with a cell phone...
  • Self-Service Support
    Do I need to own a magicJack? Will my magicJack telephone number be listed in the base station and your new phone jack, it's really that simple. Getting Started NO.  Use any telephone with a two line phone? Is there an extra cost to use magicJack? Do I have a cordlesss phone system in your home or office, simply plug in...

Similar Questions

My Phone Keep Saying Error 3 Check Internet Connection
my phone keep saying error 3 check internet connection
(Posted by bijannickroo 10 years ago)
What Am I Paying For W/ Mj The Phone Number? Importing Existing Fone Cost
what am I paying for w/ mj the phone number? importing existing fone cost less??
(Posted by lsmith100000 11 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.