Why Does My Phone Go Straight To Voicemail When Someone Calls My Home Number,?

i recently installed thne magic jack. i also transfered my previous number for an additional 20 dollars. now anytime my number that i have transfered over to the majioc jack is called, my phone does not ring, it just goes straight to voicemail. i need this resolved quik, to prevent canselation of this service. i have a vtech cordless phone system directly hard wired to the usb majic jack dongle

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Answer #1: Posted by Odin on February 22nd, 2012 3:18 PM

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Odin

Member since:
April 10th, 2010

Points: 41,236,630

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Sorry about your problems.

Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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