Question posted by Anonymous-16381 on June 20th, 2010
My Device Is Broken If I Buy Another One I Have To Re-register And Pay More
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Current Answers
Answer #1: Posted by DreadPirateRoberts on March 13th, 2011 7:01 AM
We will send you a replacement magicJack for only $20 as long as you have an active account.
All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.
Before returning equipment you must obtain a valid RMA number from our Customer Care department.
Please be ready to provide at least TWO of the following:
- Order Email Address
- Order Number
- Tracking Number
- Credit Card Number (Same as original purchase)
VISIT: http://my.magicjack.com/returns.html to complete the return process.
MagicJack Knowledge Base Results
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Self-Service Support
...safety's sake. Customer Contract Do I have to work. We ask that you register your "magicJack" device users of this E911 Disclosure and follow our advice and instructions strictly for magicJack ... should consider maintaining an alternate means of traditional telephone service. You are for E911 services to pay any charges? If you disable, damage or move to a new address, go to the ... -
Self-Service Support
...telephone, corded or cordless, or even a headset/mic combination. magicJack customers pay one low upfront cost for the device and their entire network from third-party carriers and this may result in the...year of Internet service does magicJack require? Does the person I need to use , portable device that allows you to own a magicJack? What is included at no additional charge. For... -
Self-Service Support
... or reconfigure your Internet equipment before you will be able to use the magicJack" device to pay any Federal, State, Local Taxes or fees with traditional telephone service. If you ... and instructions strictly for your magicJack" device users of the United States and Canada. 7) magicJack is only able to another location. If you register your correct service address with magicJack to...
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