Question posted by Anonymous-133642 on April 4th, 2014

I Have A Connection Error And Not Sure How To Fix It

when i call my magic jack number it says magic jack costumer is unavailable

Current Answers

Answer #1: Posted by BusterDoogen on April 4th, 2014 9:57 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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Power cycle the modem/router to reset the connection.

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