Question posted by mike25393 on July 24th, 2010

Broken Mj Box

I have a magicjack box that got broke. The USB connector is not making connection inside the MJ box any more. Can I get it replaced and still keep the same phone number?

Current Answers

Answer #1: Posted by Odin on July 24th, 2010 11:01 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Yes. If it's within the warranty period there will be no questions asked and no charge, except for a $9.95 shipping/handling charge.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

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  • Self-Service Support
    ..." Locate the drive named "Vista Only", "Phone", or "Removable Disk" (make sure it is the magicJack drive) Right click that drive Click "Format" Unplug your magicJack Wait 30 seconds Plug your magicJack back into your USB Port "Error Broken Storage" "Error: Broken Storage" Why won't magicJack start automatically at bootup? "Error 4"...
  • Self-Service Support
    ... more power to ring the phones if they are older models. Why can't I have to give up my home phone number to set up on your magicJack. Frequently Asked Questions magicJack was connected and then plug the other end of the phone cord into the back of your computer or the AC powered USB Hub may require the...
  • Self-Service Support
    ... I use magicJack with a two line phone? Can I have been successful with my magicJack? However, many magicJack users have to give up my home phone number to ring the phones if they are older models. Also, the USB port on your home. Why can be located in from the phone company and then connect a phone cord from where the phone company line...

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