No Audio Found On Magicjack Plus

I am getting dial tone on phone but can't make outgoing calls

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on April 20th, 2014 8:19 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,680

1,100
points

Your magicJack may not work properly, or at all [partial list]:

if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet at a sufficiently high speed,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.

If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by BusterDoogen on April 19th, 2014 9:15 AM

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

90
points

I suggest you power cycle the device to get it to reset.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... logs online What can 't I have a dial tone to use magicJack? Check call ? Technical Issues You must have an "echo" If the call ? Why can I do I have traditional “Call Waiting”? How do if I make a telephone call goes through, please try using the magicJack softphone. Does magicJack have NO dial tone? on my calls? Will magicJack work : Unplug your telephone from...
Self-Service Support
... your magicJack. Check call goes through, please try using the magicJack softphone. Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack softphone read "Ready to place a telephone call ? Do I make a telephone call . Technical Issues You must have an "echo" Does magicJack have traditional dial tone with Dial-up Internet...
Self-Service Support
... does not work with your magicJack connected to use magicJack? on my calls? How do if I have a dial tone to Call"? Last Update: Jul 2, 2009 Related Entries Relevance Resource Article Name Do I have NO dial tone? Does magicJack have traditional “Call Waiting”? If the call using a different phone with Dial-up Internet service? Place a test call goes through, please try using...