Not Able To Dial Out Or Hear Voice Incoming Calls.

How can I place calls or recieve calls, replaced batteries but did not work.

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Answer #1: Posted by Odin on October 28th, 2011 7:32 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,640

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As magicJack does not offer personal support, your best course may be to return the device. If you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.

Otherwise: You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed

Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
All returned equipment must be in the original packaging with the UPC or bar code intact.
All components must be included.

You may try to reach magicJack by writing:

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551.

If all else fails, you can complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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