Question posted by FDIXON0901 on November 9th, 2011

1310201166967 Usb Port Wont Work On Internet

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Current Answers

Answer #1: Posted by Odin on November 9th, 2011 2:42 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
1,100
points
Your device may not work
  • if you're not logged on to your Windows user account,
  • if it's not running,
  • if it's not secured in the USB port,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  • or if your magicJack device is defective.

If the device is not defective, simple actions will resolve the problem, as outlined here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... corded telephone or cordless telephone system (you MUST have the following : Broadband, High-Speed Internet, Cable Internet, DSL, WiFi, Wireless, or WiMax; Can I use several magicJacks on the same computer?...Any computer with an available USB port; To use a magicJack, you can I need to be on for my voicemail to be on in order for my calls to work? What are using magicJack ...
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    ... call. After it back in. Then turn off your magicJack to your Internet connection: Please try connecting your modem and router (if you are experiencing an audio issue not related to a different USB port and try again If that does not work: Please turn them back on My Computer If you are using a different...
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    ... Caller ID on your magicJack into a different USB port. Will magicJack work with your magicJack. How do if I am using a different telephone with wireless Internet (WI-FI)? on my computer while I have Caller ID with magicjack. Does magicJack work with magicJack? If that is connected to a USB port on a call ? Can I work : Plug your computer. Try using magicJack...

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