Where Is The Company Incorporated? How Do You Get Your '100% Guaranteed Refund'?

I have had 2 magic jacks, neither of which they can get to work. It has been less than 30-days. Magic jack refuses to refund my fees they pre-charged before the 30-days has expired

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on October 12th, 2013 6:37 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,100
points

You seem to think we're magicJack. We're not. Incorporation inquiries should be addressed to the company at the address below.

For your refund, follow the instructions at http://my.magicjack.com/returns.html. If you've already done that without success, you may phone the company at 561-594-9925. You may write magicJack at [email protected], or:

c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... be eligible for any charges? Return Form Is there a cancellation or early termination fees? Terms of our Money Back Guarantee are responsible for a refund? Equipment returned without a valid RMA number will not be included. Returns, Exchanges, Replacements The Nov 3, 2009 What type of your complete satisfaction. When does the 30 day FREE trial begin? How...
Self-Service Support
... take to complete the return process. Please be ready to provide at least TWO of guarantee does magicJack offer? Why does my credit card appear to have been charged or billed twice? If I return magicJack during the 30 day free trial, am I track my shipped order? How do I change my credit card information I return...
Self-Service Support
About the 30-Day Trial Offer Is there a connection, activation or start-up fee associated with another used magicJack. When will replace your complete satisfaction. How do I return my magicJack? Feb 6, 2010 Will I receive my magicJack? How do I track my shipped order? Are there any other charges besides the annual service fee? Replacement Returns, Exchanges, Replacements...