Question posted by peterardle on May 6th, 2013

Have Been Charged Three Times For One Attempt To Renew Subscription

have been charged three times for one years subscription

Current Answers

Answer #1: Posted by Odin on May 6th, 2013 5:01 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing: 
    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using the instructions at: http://my.magicjack.com/returns.html


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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