Question posted by dkind on January 11th, 2013

11/11/2012 I Called To Cancel Order Returned Asinstructed

you instructed me to return both mistaken orders on 11/11 2012 after I called I did return both back I was told to mail back both orders return to sender I responded to the email within 1 hour to cancel orders becausethere was no place to use a coupon they were mailed at the same time a few days later. Now I have seen a charge of81.64 on my credit card\fr I wan confirmation to get the refund

Current Answers

Answer #1: Posted by Odin on January 11th, 2013 4:14 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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We're not magicJack.

As you've probably learned, magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing: 

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

 


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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    ... do I responsible for the 2 (two) magicJacks and/or the PLEASE contact your credit card account. Your credit card company may place a temporary "hold " on my order? If you use a Credit Card: Your credit card will not be charged or billed during the 30 day free trial, am I cancel additional year(s) of service; the first year is pleased to offer you  ...
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