Question posted by statababa on November 29th, 2011

Cannot Get To Talk To Agent With Live Chat Would Like Phone Number To Conntact S

how can anybody be contacted

Current Answers

Answer #1: Posted by Odin on December 7th, 2011 11:28 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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magicJack does not offer more than the most feeble customer support; sorry.  

You may reach magicJack by writing: 

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551 or 561-594-2140.  

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221. If it's within 30 days, you can return the product using these instructions.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by sheana1 on December 1st, 2011 7:03 AM
sheana1

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October 5th, 2011

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Please contact customer care Phone: 561-594-9925 How to reach a live person: They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless. Hours of Operation: 11am - 8pm EST

Answer #3: Posted by techie12330 on November 29th, 2011 10:51 PM
techie12330

Member since:
November 8th, 2011

Points: 286,200
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Live chat is one of the easiest way to contact magic jack,Mondays and Tuesdays are the busiest days.

1-561-586-3380

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