Why Is My Service Shut Off When I Renewed It Last Week?

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 26th, 2011 5:56 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

100
points

Phone:

281-404-1551

How to reach a live person:

They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.

Hours of Operation:

11am - 8pm EST

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...Rico and the US Virgin Islands, along with magicJack? You can I receive a record of service for more than one year? How can purchase an additional year of my long distance calls.... Adding additional years of Service for free? Please visit our Terms of service Can I save money if I call Puerto Rico for current information. Can I renew in advance for $19.95.
Self-Service Support
... statement? Are there any other charges besides the annual service fee? Will I have to notify magicJack? magicJack is provided on an annual or yearly service agreement. Can I get with the 5 Year Platinum Preferred Plan? At anytime, you may renew you annual service. Adding additional years of service How much will never receive a monthly bill or...
Self-Service Support
... children run up any fees on magicJack that I won’t be added to your purchase. Can I send a magicJack to pay any other charges besides the annual service fee? Are there any Federal, State, Local Taxes or fees with magicJack? Is there a cancellation or early termination fees? What is my annual...