Question posted by telliopi on January 1st, 2011

Service Shut Down A Week After Bank Account Debited For Renewal

I extended my service with a debit card payment of $20.26 on 11/27/10; ID #A921031B013C3F. A week or so later my service was cut off. I tried contacting MJ online several times and to this day have not received a reply.

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 29th, 2011 5:33 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

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Phone:

281-404-1551

How to reach a live person:

They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.

Hours of Operation:

11am - 8pm EST

 

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... corner of the voice mail Pin codes for my bank account(s) and/or extensions that I get with a code for more than one use and is my annual renewal fee due? Can I change the email address of your magicJack. Why doesn't my additional year of service How can now enter the code in the box...
  • Self-Service Support
    ... settings to apply. When will I use magicJack to forward calls to my cell phone? Can I receive my magicJack? Technical Issues Please click the bottom left corner of guarantee does magicJack offer? Pin codes for my bank account(s) and/or extensions that you need to restart your magicJack for the Pin Not Recognized...
  • Self-Service Support
    ... Disabled Devices  and Show Disconnected Devices 6. Why won't magicJack start automatically at bootup? Click the Recording tab 5. Click Properties 8. Pin codes for my bank account(s) and/or extensions that the sound is only applicable to about 50% Jun 8, 2010 Who don't my computer speakers work? Click Sound 4. Why do I enter...

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