Question posted by lhornbea on October 15th, 2010

Where Or How Do I Send The Money For A Replacement?

I was told that the money would be charged to my visa an 150 minutes would be added for my purchase.

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 5:06 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

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You will need to talk to a rep via chat and they can assist you.

http://www.magicjack.com/techchat/

 

 

We will send you a replacement magicJack for only $20 as long as you have an active account.

All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.

Before returning equipment you must obtain a valid RMA number from our Customer Care department.

Please be ready to provide at least TWO of the following:

  • Order Email Address
  • Order Number
  • Tracking Number
  • Credit Card Number (Same as original purchase)

VISIT: http://my.magicjack.com/returns.html to complete the return process.

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