Question posted by Kwynwood on January 12th, 2010

Magic Jack Is Not Allowing Us To Renew Our Phone And I Need Help To Find Out Why

our phone magic jack phone is up for renewal and we have been unable to do this.  I have chatted with them online and they tell me that my account in under review which no one seems to be able to tell me what this means.  They have been of no help to me and we are without a phone as a result.  please help if you can

Requests for more information

Request from jarrubla on September 2nd, 2010 5:54 PM
did you ever get a response??? I am on the same boat!!!

Current Answers

Answer #1: Posted by info67240 on January 24th, 2011 3:35 PM
info67240

Member since:
January 24th, 2011

Points: 70
70
points
Most likely your account is been under review, most of the time is because the MJ holder has refuse a payment.

 

It might take forever from MJ to come up with an answer.

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