Question posted by jntshafer on December 13th, 2011
Keeping Same Phone Number
One of the deciding factors of purchasing a MagicJack PLUS was the feature of keeping our present phone number at a cost of $20.00. But while registering my new MagicJack PLUS, I did not get an option to keep my present phone number. If I can't keep this phone number, I do not want the MagicJack PLUS.
Current Answers
Answer #1: Posted by Odin on December 13th, 2011 6:01 PM
After logging in, click the "My Subscriptions" tab, and then the "Details" button under "Transfer Your Phone Number to magicJack." Follow the prompts to submit your transfer request. There will be a fee of about $20.00.
You need to know that not all numbers are transferable to magicJack. Here's a lengthy list of supported area codes. Here's a longer list that includes local prefixes.
If your old phone number is not transferable, you can return your device per these instructions.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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