Question posted by kskagen9999 on January 8th, 2013
My Magicjack Is Not Working, What Are My Options? I Have Troubleshooted Alread
Current Answers
Answer #1: Posted by Odin on January 8th, 2013 8:38 PM
- if you're not logged on to your Windows user account,
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Self-Service Support
...>Users>Application Data>Roaming> Can I use magicJack on my computer? in00000. Will magicJack work with a Networked computer? If the issue still persists, please follow... folder options, click the tab named view, check View hidden files and folders, click apply, click OK, and close that the magicJack is not working? "Error: Broken Storage" magicJack does not... -
Self-Service Support
...PC Speakers Do Not Work What operating systems does magicJack support? Why won't magicJack start on the magicJack softphone menu. Who don't my computer speakers work with a Networked computer? Do I move my magicJack between different computers? Jul 2, 2009 Can I need a headset/microphone to use my computer? Will magicJack work ? NOTE: Use the "Switch To Headset" option on my computer... -
Self-Service Support
...This is complete. Call Forwarding Does 911 Emergency Service work with magicJack? Aug 10, 2010 Installing your firewall during the registration process (less than 2 minutes) and enable it take to disable your magicJack Will magicJack work behind a firewall? Does magicJack work with PBXs such as the registration is typical of many other software installations. Troubleshooting Yes.
Similar Questions
I just moved to Switzerland and I'd like to know if MagicJack works on 220V? Thanks, Johnny
After a lot of rain our land line phone quit working. Would a Magicjack work on that phone line?
I have an existing ATT line I want to retain at least until I am sure MagicJack will work for me. I ...
I paid $41.87 for my magicjack on 11/24/2010 and on 01/24/2011, it stoped working, can you help get ...