Question posted by jyychui on July 15th, 2015
Merchandise Bought With Security Alarm Tag Unremoved.
please advise: we bought several tommy hillfiger polo shirts from Macys in downtown Chicago in late June. Realised the alarm checkpoint tag have not been removed by sales lady that day. The hong kong retailers here dont use same security system. What should we do, cant wear them now
Current Answers
Answer #1: Posted by Odin on July 15th, 2015 11:03 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
We're an independent help site not connected with Macy's. Here's the contact information:
Macy's, Inc.
7 West 7th Street
Cincinnati, OH 45202
United States
Phone: 513-579-7000
Fax: 513-579-7555
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by Valtia on July 31st, 2015 10:28 AM
Valtia
Member since:
July 31st, 2015 Points: 1,500
Member since:
July 31st, 2015 Points: 1,500
If you still can, you need to return them. It happened with us at Kohl's a few times. One tag not being removed, and we have to travel about 30 minutes to get there. It's not a local store.
Even if they can't remove the tags in store, you need to see if you can at least return it. If you can't wear it, at least you'll have your money back.
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