Question posted by mariaTstrain on December 6th, 2011

What Happened To The Items I Had Shipped To My Address From A Macy's Store?

On Nov 25th 2011, I was shopping at Macy's in a beach town called Carlsbad, Ca. I payed for 14 items on my Macy's card, at the register there -  and they promised to ship my purchase from that store to my home in Marina Del Rey, Ca which is only 2.5 hrs from that store. I have not recieved anything as of yet and its been 2 weeks. . I called all the customer service lines, and the store many diferent times, but nobody knows how to look up what happened to my purchase? I really need help!!

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